Refund Policy — Agnihotri Classes

Last updated: August 4, 2026 1. General Policy Agnihotri classes sells digital educational content (courses, test series, e-books) delivered instantly upon purchase. Because this content can be accessed immediately, refunds are limited and handled on a case-by-case basis as described below. 2. Eligibility for a Refund You may request a refund if: - The payment was deducted but the order/course was not activated in your account due to a technical error, or - You were charged more than once for the same order (duplicate payment), or - You request a refund within 24 hours of purchase and have not yet accessed any lesson, video, PDF, or test inside the purchased course/test series. 3. Non-Refundable Cases Refunds will generally not be provided if: - You have accessed, viewed, or downloaded any part of the purchased content. - You have attempted a quiz or test inside the purchased test series. - You attended or accessed a recording of a purchased live class. - The refund request is made after the eligibility window in Section 2. - Your account was suspended or terminated for violating our Terms & Conditions. 4. How to Request a Refund To request a refund, contact us using the contact details listed on our website's Contact section, along with your registered phone number, the order/transaction ID, and the reason for your request. 5. Refund Processing Approved refunds are processed to the original payment method via Razorpay. Once approved, refunds are typically credited within 5–7 business days, though your bank may take additional time to reflect the amount. 6. Failed or Duplicate Payments If money was deducted from your account but no order was created, or you were charged twice for the same purchase, contact us with your payment reference and we will investigate and refund the extra amount if confirmed. 7. Contact Us For refund requests or questions about this policy, please reach out using the contact details listed on our website's Contact section.